The short version: we collect what we need to fulfil your order and nothing more. We do not sell your data, we do not share it with advertisers, and we do not run third-party tracking or advertising pixels on this site.
| Data | Why |
|---|---|
| Name and delivery address | To ship your order |
| Email address | Order confirmation, tracking, and replies to your enquiries |
| Phone number (optional) | Delivery issues only, if you provide one |
| Order history | Support, warranty claims and COA matching |
| Payment reference | To confirm payment. We never see or store card numbers or wallet keys |
| Mailing list email | Only if you subscribe. Unsubscribe at any time |
Given what we sell, we treat your purchase history as sensitive and handle it accordingly. Discretion is part of the product.
We do not currently run any analytics on this site. If that changes we will use a privacy-preserving service that measures traffic in aggregate without tracking cookies or personal identification, and we will update this page before switching it on.
Only where necessary to complete your order:
We may disclose information where legally required to do so.
Order records are retained as long as needed for support, warranty and accounting purposes. Mailing list addresses are kept until you unsubscribe. Ask us to delete your data and we will, except where we are legally required to retain it.
You can ask us to:
Email [email protected] and we will action it. Residents of states with consumer privacy legislation, including Minnesota, have specific statutory rights — contact us and we will honour them.
This site is served over HTTPS. We limit what we collect deliberately, because the most reliable way to protect data is not to hold it in the first place.
We use only what the site needs to function, such as remembering your cart. We do not use advertising or cross-site tracking cookies.
If we change this policy we will update the date at the top of the page.
Privacy questions: [email protected].
Join the list for restock notifications on high-demand compounds, new lot announcements with COA links, and subscriber-only pricing.